# Omega Physiotherapy & Rehab — Full Clinic Profile

## About
Omega Physiotherapy & Rehab is a multi-disciplinary physiotherapy and rehabilitation clinic serving Northeast Calgary and surrounding communities in Alberta, Canada. We help patients recover from injuries, manage chronic pain, and improve performance in work, life, and recreation through evidence-based, hands-on care.

Our team includes licensed physiotherapists, registered massage therapists (RMTs), chiropractors, and acupuncturists. Every treatment plan is individualized — we assess thoroughly, listen carefully, and build recovery programs around each patient's goals and timeline.

## Contact Information
- Phone: 587-440-4000
- Email: omegaphysiotherapy@outlook.com
- Address: Unit #1107, 4715 88 Ave NE, Calgary, AB T3J 5R4 (Jacksonport Professional Centre)
- Website: https://omegaphysiotherapy.ca
- Hours:
  - Monday-Friday: 9:00 AM - 7:00 PM
  - Saturday: 10:00 AM - 4:00 PM
  - Sunday: Closed
  - Statutory Holidays: Closed

## Services

### Physiotherapy
Assessment and treatment of musculoskeletal, neurological, and post-surgical conditions. Manual therapy, targeted exercise, and patient education to restore pain-free movement.

### Massage Therapy (RMT)
Registered massage therapy for muscle tension, stress, recovery, and injury rehabilitation. Insurance receipts provided.

### Chiropractic Care
Joint mobilization, spinal adjustments, and soft-tissue care for back, neck, and extremity pain.

### Acupuncture
Traditional and contemporary acupuncture for pain management, stress, and musculoskeletal dysfunction.

### Shockwave Therapy
Non-invasive acoustic wave treatment for chronic tendon injuries (plantar fasciitis, tennis elbow, Achilles tendinopathy, calcific shoulder tendinitis).

### Laser Therapy
Low-level laser (cold laser) therapy to reduce inflammation and accelerate tissue healing.

### Sports Injury Rehabilitation
Return-to-sport programs for athletes of all levels — from weekend warriors to competitive performers.

### Pelvic Health Physiotherapy
Specialized care for pelvic floor dysfunction, pre/postnatal recovery, incontinence, and pelvic pain.

### Concussion Management
Vestibular, visual, and cervical assessment and graded return-to-activity protocols.

### Whiplash (WAD) Therapy
Evidence-based care for whiplash-associated disorders following motor vehicle accidents.

### TMJ Therapy
Assessment and treatment of temporomandibular joint pain, clicking, and dysfunction.

### Motor Vehicle Accident (MVA) Rehab
Direct billing and documentation support for Alberta's Diagnostic and Treatment Protocols.

### WCB Rehabilitation
Workers' Compensation Board-covered treatment with full reporting and return-to-work planning.

### Primary Care Network (PCN)
Rehabilitation pathways coordinated with PCN-referred patients.

### IMS / Dry Needling
Intramuscular stimulation and dry needling for myofascial trigger points and chronic muscle pain.

### Exercise Prescription
Customized home-exercise programs with digital follow-up and progression.

### Virtual Physiotherapy
Secure video assessments and exercise prescription for patients unable to attend in-person — many insurance plans cover virtual physio.

### Custom Orthotics
Biomechanical assessment, gait analysis, and custom-fit orthotic devices.

## Who We Treat
Patients of all ages with:
- Back, neck, shoulder, knee, hip, and ankle pain
- Sports injuries (acute and overuse)
- Post-surgical recovery (joint replacement, ligament repair, rotator cuff)
- Workplace injuries (WCB claims)
- Motor vehicle accident injuries (MVA claims)
- Chronic pain and arthritis
- Pelvic-floor and perinatal concerns
- Concussion and post-concussion syndrome
- TMJ and headache disorders

## Billing & Insurance
- Direct billing to most extended-health insurance plans (subject to plan terms)
- WCB (Workers' Compensation Board) claims accepted
- MVA (motor vehicle accident) claims accepted with documentation support
- Any uncovered portion payable by cash, debit, or credit card

## Team
- **Santosh Singh** — Physiotherapist / Director. Orthopedic physiotherapy, sports-injury rehab, evidence-based manual therapy.
- **Garima Singh** — Clinic Manager. Patient experience, operations, scheduling, and billing coordination.
- Our multi-disciplinary team is expanding — physiotherapists, RMTs, chiropractors, and acupuncturists. Call to learn who is currently accepting new patients.

## Clinic Policies (summary)
- **Cancellations** require at least 24 hours' notice; late cancellations/no-shows may be charged a fee.
- **Arrivals** more than 10 minutes late may be rescheduled.
- **First visit**: arrive 10 minutes early for intake paperwork; bring medications list, imaging, and insurance details.
- **Confidentiality**: records handled per Alberta Health Information Act; release requires written consent.
- **Conduct**: respectful environment — abusive behaviour will not be tolerated.

See the full policies page at https://omegaphysiotherapy.ca/policies.

## FAQ

**Do I need a doctor's referral?**
No. Physiotherapy is a direct-access profession in Alberta. A referral may be required by some insurance plans — check your coverage.

**Do you offer direct billing?**
Yes, to most major extended-health plans. We also handle WCB and MVA claims directly.

**What should I wear to my appointment?**
Comfortable clothing that allows access to the area being treated — e.g. shorts for a knee assessment, a tank top for a shoulder assessment.

**How long is a typical appointment?**
Initial assessments are 45-60 minutes; follow-up treatments are typically 30-45 minutes.

**Do you offer virtual physiotherapy?**
Yes. Virtual sessions are conducted over a secure platform and many insurance plans cover them.

**How many sessions will I need?**
This varies by condition and individual response. Your therapist will provide an estimate after the initial assessment and reassess progress regularly.

**Do you treat motor vehicle accident injuries?**
Yes. We follow Alberta's Diagnostic and Treatment Protocols for MVA claims and provide full documentation.

**Do you treat WCB claims?**
Yes. We accept WCB referrals and provide reporting and return-to-work planning.

## Service Area
Northeast Calgary and surrounding communities — primarily Saddle Ridge, Martindale, Falconridge, Taradale, and Cityscape, with patients also coming from Castleridge, Coral Springs, Monterey Park, Temple, Whitehorn, Rundle, Pineridge, Abbeydale, and Applewood.